Member Code of Conduct

Worksop Workspace · Operations · Legal & Compliance · Phase 1 reference

These are the house rules. They exist so the space stays the kind of place where people can actually focus, get work done, and feel comfortable. Most are common sense. We've written them down so there's a reference when something needs to be addressed.

1. Treat the space like it's yours — and shared

Tidy up after yourself. If you make a coffee, wash the cup (or load the dishwasher).
Don't leave belongings spread across multiple desks if the space is busy.
Push your chair back in when you leave.
If you find something broken or running low (loo roll, coffee beans, kitchen towel), let us know on the member channel or at reception so we can sort it.

2. Noise

The main floor is a moderate noise space — quiet typing and conversation are fine, sustained phone calls are not.
For calls: use a meeting room, a phone booth (when phase 2 lands), or step outside.
For video calls: headphones on, voice down, ideally in a booked room.
The quiet area (signposted) is for deep focus — keyboard noise only, no calls, no conversations.

3. Visitors and guests

You can bring a guest for a meeting — book a meeting room if it's longer than 30 minutes. Sign them in at reception.
You can't bring a guest to work alongside you on your account. They need their own day pass.
You're responsible for your guest's behaviour while they're in the space.

4. Meeting rooms

Book them in advance via the app. Walk-up bookings are fine if a room is free.
Be out by the end of your slot — someone else may have it booked next.
Leave it tidy: chairs back, whiteboard wiped, cups cleared.
If you no longer need a room you've booked, cancel — don't let it sit empty.

5. Kitchen and refreshments

Coffee, tea, water are included. Help yourself.
If you bring food in, store it in the fridge with your name + date. Anything unlabelled gets binned weekly.
Microwave is for reheating, not cooking strong-smelling food. Use common sense — no curries reheated on the desk.
Clean up spills immediately, especially anything that could cause a slip.

6. Be a decent person

No harassment, no discrimination, no bullying. We do not have a long list of categories because the principle is simple: don't make other people feel unwelcome.
Disagreements are fine. Personal attacks are not.
Anything serious gets handled under the Complaints Policy and may result in suspension or termination of membership — see Member Agreement §6.

7. Wifi and tech

See the Acceptable Use Policy for the detail. Short version: legal use only, no torrenting, no abuse of network resources.

8. Photography

You can take photos of your own work and your own setup.
Be considerate of others — don't film or photograph anyone who hasn't agreed to be in shot, especially in shared areas.
We'll occasionally have marketing photographers in. We'll always tell you in advance and you can opt out.

9. Smoking, vaping, alcohol, drugs

No smoking or vaping inside, including the toilets. There's a designated area outside.
Alcohol: only at sanctioned Worksop Workspace events. Not during normal working use.
Illegal drugs: never. If a member is found using or dealing on the premises, membership is terminated immediately and the police are called.

10. Pets

Phase 1 is dog-friendly by appointment only — message us in advance so we can give other members heads-up. Well-behaved, lead-on dogs. Owner cleans up. Phase 2 will revisit.
No other animals.

11. Children

No under-18s on the working floor. If you need to bring a child briefly (school pickup, emergency), please clear it with reception first and keep them with you.

12. What happens if you don't follow this

The escalation is, in order:

A friendly chat — most things get resolved here.
A written reminder by email.
A formal warning under the Member Agreement.
Suspension of access.
Termination of membership with no refund of the current period.

Serious incidents (violence, harassment, illegal activity, theft, damage with intent) skip the early steps and go straight to suspension or termination.

Questions? Talk to Connor or whoever is at reception. We'd rather have a conversation than have to escalate.